News

Christopher Zara / Fast Company: Klarna claims its ChatGPT-powered AI chatbot handles two-thirds of all customer service chats and does the equivalent work of 700 full-time human agents  —  Klarna is bullish on bots.  —  One month after taking its… Read More »Klarna claims its ChatGPT-powered AI chatbot handles two-thirds of all customer service chats and does the equivalent work of 700 full-time human agents (Christopher Zara/Fast Company)

Financial Times: The EU Parliament bars Amazon lobbyists from its premises, after MEPs said the company repeatedly refused to engage about workers’ rights and labor conditions  —  Move comes after pressure from activist groups over transparency and working conditions at… Read More »The EU Parliament bars Amazon lobbyists from its premises, after MEPs said the company repeatedly refused to engage about workers’ rights and labor conditions (Financial Times)

Proof: A review of Claude, Gemini, GPT-4, Llama 2, and Mixtral found the models often provided inaccurate or misleading election information; GPT-4 performed the best  —  Experts testing five leading AI models found the answers were often inaccurate, misleading, and… Read More »A review of Claude, Gemini, GPT-4, Llama 2, and Mixtral found the models often provided inaccurate or misleading election information; GPT-4 performed the best (Proof)

Leah Nylen / Bloomberg: Sources: Apple met with DOJ Assistant AG Jonathan Kanter last week in a final bid to avoid an antitrust suit, which is expected to be filed by the end of March  —  – Representatives for iPhone… Read More »Sources: Apple met with DOJ Assistant AG Jonathan Kanter last week in a final bid to avoid an antitrust suit, which is expected to be filed by the end of March (Leah Nylen/Bloomberg)

Sean Hollister / The Verge: Filing: Nintendo sues the makers of Switch emulator Yuzu in US federal court, alleging it is designed to circumvent Nintendo’s encryption and facilitates piracy  —  If you’ve ever seen a Steam Deck playing a Legend… Read More »Filing: Nintendo sues the makers of Switch emulator Yuzu in US federal court, alleging it is designed to circumvent Nintendo’s encryption and facilitates piracy (Sean Hollister/The Verge)

Bloomberg: Sources: Klarna is in talks with banks for a potential US IPO as soon as Q3 2024 and is considering seeking a valuation of around $20B  —  – Swedish firm may list as soon as in the third quarter … Read More »Sources: Klarna is in talks with banks for a potential US IPO as soon as Q3 2024 and is considering seeking a valuation of around $20B (Bloomberg)

Ashley Capoot / CNBC: Bumble reports Q4 revenue up 13% YoY to $273.6M, a $32M net loss, vs. $159.2M YoY, and plans to eliminate 350 roles, about 37% of its workforce  —  – Bumble announced plans to lay off around… Read More »Bumble reports Q4 revenue up 13% YoY to $273.6M, a $32M net loss, vs. $159.2M YoY, and plans to eliminate 350 roles, about 37% of its workforce (Ashley Capoot/CNBC)

Jon Swartz / MarketWatch: eBay reports Q4 revenue up 2% YoY to $2.56B, vs. $2.51B est., GMV up 2% to $18.6B, and net income up 8% to $728M, and announces an additional $2B stock buyback  —  EBay Inc.’s stock was… Read More »eBay reports Q4 revenue up 2% YoY to $2.56B, vs. $2.51B est., GMV up 2% to $18.6B, and net income up 8% to $728M, and announces an additional $2B stock buyback (Jon Swartz/MarketWatch)

Jem Aswad / Variety: TikTok removes all songs published by Universal Music Publishing Group, expanding a licensing spat; at first only songs owned or distributed by UMG were removed  —  The bruising battle over royalties between Universal Music Group and… Read More »TikTok removes all songs published by Universal Music Publishing Group, expanding a licensing spat; at first only songs owned or distributed by UMG were removed (Jem Aswad/Variety)

Paul Alcorn / Tom’s Hardware: Leaked presentation: Intel’s 14A process is slated for production in 2026, and its previously unannounced Intel 10A, its first 1nm chip, is set for late 2027  —  Single-digit nanometer chips to arrive in late 2027. … Read More »Leaked presentation: Intel’s 14A process is slated for production in 2026, and its previously unannounced Intel 10A, its first 1nm chip, is set for late 2027 (Paul Alcorn/Tom’s Hardware)