Dozens of Coinbase users share stories of basic customer service support failures, most related to account takeovers or suddenly being barred from accounts (Kellen Browning/New York Times)

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Kellen Browning / New York Times:
Dozens of Coinbase users share stories of basic customer service support failures, most related to account takeovers or suddenly being barred from accounts  —  As Coinbase prepares to be the first major cryptocurrency company to go public, it is struggling with basic customer service, users said.

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