How software developers in NY took action to build better websites for scheduling vaccine appointments, after government websites proved to be not user-friendly (Sharon Otterman/New York Times)

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Sharon Otterman / New York Times:
How software developers in NY took action to build better websites for scheduling vaccine appointments, after government websites proved to be not user-friendly  —  New Yorkers with tech skills were appalled when they tried to make vaccine appointments for older relatives.  They knew there was a better way.

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