New York’s MTA, LA’s Metro, London’s TfL, and other transit agencies are using digital navigation and live service apps to boost ridership (Katie Deighton/Wall Street Journal)

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Katie Deighton / Wall Street Journal:
New York’s MTA, LA’s Metro, London’s TfL, and other transit agencies are using digital navigation and live service apps to boost ridership  —  Price and speed are no longer the only battlegrounds for public and private transit, as organizations like New York’s MTA and L.A. Metro compete on user experience

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