Source: Microsoft’s Chief Commercial Officer said during a presentation that AI saved Microsoft $500M+ last year in its call centers and increased satisfaction (Brody Ford/Bloomberg)

Brody Ford / Bloomberg:
Source: Microsoft's Chief Commercial Officer said during a presentation that AI saved Microsoft $500M+ last year in its call centers and increased satisfaction  —  During a presentation this week, Chief Commercial Officer Judson Althoff said artificial intelligence tools are boosting productivity …