Services
Specializing in information technology and project management, SSG LLC works with clients throughout California to simplify and streamline complex technology projects. We are comprised of a small and agile team of Technologists and Project Leaders with deep expertise in the market areas of healthcare and financial services.
We recognize that each opportunity requires a unique and specific plan to achieve success. We begin each project by understanding the goals and expectations in order to appropriately set up the engagement and determine the method by which the design, budget, and schedule will be managed.
Data & Analytics
Our Data Analytics and Visualization practice builds sophisticated, yet practical solutions that allow organizations to better interact with their data, enable the extraction of meaningful insights, and provide opportunities for improved data analysis and reporting.
Project Management
Our team brings decades of combined experience to your projects. Together with your key stakeholders we will determine the project scope, goals and deliverables so the team assembled to design and construct your project will have clear and precise deliverables.
Product Ideation
With our industry expertise and experience with product development, we can show you not only all the technological value you currently have within your organization, but create a variety of use cases highlighting novel new ways to utilize your current investments.
Business Resiliency
From Business Continuity to Emergency Management & Disaster Recovery, our team possesses the hands-on experience and knowledge to help you design custom, purpose-fit solutions that will allow your business to continue to meet its goals and objectives through natural disasters, pandemics, infrastructure failures, and cyber attacks.
IT Operations
Our team has a storied history of successfully converting frameworks into scalable, lean service delivery models, from mid-sized businesses to global enterprises. Practical application of ITIL, Agile & Scrum, and more, complete with governance and organizational insights to ensure your changes yield expected results that last for generations.
Customer Experience
Your Contact Center is the face of your business, but the world is changing, and unaligned channels are no longer accepted by customer or employees. Our team combines the brightest minds in Contact Center business operations, processes, practices, and technology assessments to deliver end-to-end solutions your competitors haven’t even thought of yet.