Source: Amazon Connect, its cloud call center software, had $175M in sales during 2020, up ~150% YoY, and the company expects $1B annual sales by 2022 (Kevin McLaughlin/The Information)

  • by

Kevin McLaughlin / The Information:
Source: Amazon Connect, its cloud call center software, had $175M in sales during 2020, up ~150% YoY, and the company expects $1B annual sales by 2022  —  A few years ago, Amazon released a cloud service that used some of the same software smarts behind Alexa—its voice assistant …

Leave a Reply

Your email address will not be published. Required fields are marked *